Spencer Johnson

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Recent activity by Spencer Johnson Recent activity Votes
  • Why is the widget missing?

    Key Ring needs to be stored on your phone for the widget to work. To check if you have the app stored on your phone and not your SD Card, click on the phone's menu button, 'Settings' > 'Application...

  • How do I add a card that is not in your retailer list?

    If you add a card and the retailer is not listed, you can add it as a generic card. All you do is select "Other-Program not in list" in the retailer selection screen. (It will be at the top of the ...

  • How do I add a card?

    To add a card, follow the steps below: Open the App Click on the "+" at the top of the screenClick on "Add Card" You will get a camera with a red box to scan the barcode of your card. Place the bar...

  • My location won't change. How can I fix this?

    If your location will not change, please try switching tabs back and forth and it will refresh. You can also try opening the mapping application for your device. This should update your GPS Cache.

  • How do I customize the brightness settings?

    Open the app > Menu > Settings > check the box 'Barcode Brightness'. This will use max brightness when viewing your card barcodes.

  • How do I turn notifications on/off?

    On the Key Ring home screen, select the Android menu button > 'Settings' > scroll down and uncheck 'Notifications'

  • What do I do if my barcode won’t scan?

    All devices: From the barcode screen, select ‘Won’t Scan’> show barcode ID to cashier > ask the cashier to type in the number