Spencer Johnson
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Articles
Recent activity by Spencer Johnson-
Is your application safe/secure to use?
Your information is secure and safely stored on our servers. All of the communication between your mobile phone and our servers are over HTTPS and are as secure as possible. Communication between t...
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How do I share cards with another Key Ring user?
This depends on how you want to share cards. To share all of your cards we recommend that you simply share an account. Download Key Ring on both phones and log into the app using the same account i...
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I have a new phone and don't want to have to enter all of my cards again. How do I transfer all of my cards to my new phone?
Transferring cards from one device to another is simple. All you need to do is ensure that you have a Key Ring account created. Install Key Ring on your new phone, sign in to your account and all o...
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Can I use the app on multiple devices?
You sure can! Key Ring is the only app of this kind that allows you to seamlessly transfer your cards from one phone to the next. All you need to do is set up an account. Download Key Ring on all o...
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How do I turn notifications on/off?
Open ‘Settings’ on phone > 'Notifications' > 'Key Ring' > switch ‘Alerts’ to the ‘OFF’ position
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Why does scanning fail with flat bed scanners?
Simply put, there is too much interference when scanning from the phone screen. Handheld, optical scanners work because you can direct the laser very precisely. With flatbeds, you do not have that ...
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Why won't my barcode scan at the store?
There are two variables that will impact the barcode scanning success rate at the point of sale. 1. The type of scanner being used. Most handheld scanners work well, but flatbeds will not. 2. The t...
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Why won't my phone scan my card's barcode when adding to to my app?
The app should automatically scan the barcode. A few things to make sure of... 1) You are in a well-lit room2) The card is on a flat surface3) The barcode is not partially scraped off, smudged, or ...
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How do I delete a card?
Click on the card you wish to delete Click on 'More' at the top right of the screen Click on 'Delete' You're all set!
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How do I add a card that is not in your retailer list?
If you add a card and the retailer is not listed, you can add it as a generic card. All you do is select "Other-Retailer not in list" in the retailer selection screen. (It will be at the top of the...