Ben Curliss

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Activity overview

Latest activity by Ben Curliss
  • Ben Curliss created an article,

    Why is the widget missing?

    Key Ring needs to be stored on your phone for the widget to work. To check if you have the app stored on your phone and not your SD Card, click on the phone's menu button, 'Settings' > 'Application...

  • Ben Curliss created an article,

    How do I add a card that is not in your retailer list?

    If you add a card and the retailer is not listed, you can add it as a generic card. All you do is select "Other-Program not in list" in the retailer selection screen. (It will be at the top of the ...

  • Ben Curliss created an article,

    How do I add a card?

    To add a card, follow the steps below: Open the App Click on the "+" at the top of the screenClick on "Add Card" You will get a camera with a red box to scan the barcode of your card. Place the bar...

  • Ben Curliss created an article,

    My location won't change. How can I fix this?

    If your location will not change, please try switching tabs back and forth and it will refresh. You can also try opening the mapping application for your device. This should update your GPS Cache.

  • Ben Curliss created an article,

    How do I customize the brightness settings?

    Open the app > Menu > Settings > check the box 'Barcode Brightness'. This will use max brightness when viewing your card barcodes.

  • Ben Curliss created an article,

    How do I turn notifications on/off?

    On the Key Ring home screen, select the Android menu button > 'Settings' > scroll down and uncheck 'Notifications'

  • Ben Curliss created an article,

    What do I do if my barcode won’t scan?

    All devices: From the barcode screen, select ‘Won’t Scan’> show barcode ID to cashier > ask the cashier to type in the number

  • Ben Curliss created an article,

    Why does scanning fail with flat bed scanners?

    Simply put, there is too much interference when scanning from the phone screen. Handheld, optical scanners work because you can direct the laser very precisely. With flatbeds, you do not have that ...

  • Ben Curliss created an article,

    Why won't my barcode scan at the store?

    There are two variables that will impact the barcode scanning success rate at the point of sale. 1. The type of scanner being used. Most handheld scanners work well, but flatbeds will not. 2. The t...

  • Ben Curliss created an article,

    Why are some barcodes and/or logos missing?

    If you have an account, simply log in and click on the "My Key Ring" view. Wait a minute before accessing your cards. Depending on your data connection and the amount of your cards, it can take a m...